Reviews

From 270 reviews
Juan C
Juan C

Wanted to say hi to Robert whom we purchased our Endless Pool R120 from in 2018.---Juan and Terry from Davis. It is still working and we enjoy it very much!

Janet Chapman
Janet Chapman

I love these folks...I ended up with an old hot tub in house I bought and they have serviced it the past 5 years with amazing results! Initially I thought the tub would have to be tossed but now it's one of my favorite parts of the house! …

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Shirlene Spaulding
Shirlene Spaulding

Caleb was very polite. He called ahead to let me know he was coming. He did a great job on my spa explaining about some of what he was doing and giving me some helpful tips.

via Google
Lori Adams
Lori Adams

Robert and Bill were extremely helpful. They accommodated my schedule, made it truly affordable and gave very easy to understand directions for me to maintain my own hot tub! I highly recommend them.

via Google
Kristina Mattis
Kristina Mattis

Professional. Courteous. Reliable.

via Google
Sue Morris
Sue Morris

I would like to thank Caleb for always cleaning g our spa he is amazing Addordable spa you have a great employee with Caleb he is so kind and so polite such a pleasure to have him come and clean our spa I would recommend him to anyone…

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Paul Jones
Paul Jones

Caleb provided me with the best service call experience ever! He was courteous, professional, knowledgeable and friendly. He located the problem, which was my spa heater, and showed me the apparent cause. He had a replacement already with …

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Jim Washington
Jim Washington

Affordable spas is an amazing company. We cannot say enough good things about Caleb with his manners follow up, and expertise. I highly recommend doing business with them.

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Bryan Trudeau
Bryan Trudeau

Delivery guys were kind, helpful, and professional.

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Dorothy Bratton
Dorothy Bratton

Local, friendly, service! I highly recommend this family-owned business with polite and friendly employees. We are so happy with our Caldera spa!

via Google
Walt Bullington
Walt Bullington

Excellent and professional service. They delivered 60 miles north to my home within a day or two. Set up everything and had us ready to go in a couple of hours! Everything works as explained and they even hauled away our old hot tub. Best …

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Debra Nelson
Debra Nelson

Excellent customer service! They do what they say! Very friendly and easy to get in touch with.

via Google
Laura Winkle
Laura Winkle

We recently purchased a salt water hot tub from Affordable Hot Tubs. The customer service was great, and the whole process went very smoothly. We love our hot tub and had a great experience with Affordable Hot Tubs!

via Google
Shirley knight
Shirley knight

These folks were wonderful ❤️. Everything was perfect from beginning to installation. I am so happy with my hot tub. I would recommend them 150% Shirley Knight

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Melanie Shockley
Melanie Shockley

I have purchase four different hot tubs from Affordable Hot Tubs over the years and I would highly recommend them to anyone. The prices and service are both outstanding.

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Julie Winter
Julie Winter

Staff very helpful, and spas are excellent.

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Heather Moon
Heather Moon

We are very happy with our hot tub! The price was right, customer service has been great and our electric bill has barely gone up since having it, which was a concern for me. We decided to go with affordable hot tubs because our parents …

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Diana P
Diana P

All of the staff are incredibly firendly and helpful from start to finish! I never felt pressured to commit by anyone on the sales floor and they took their time explaining the pros and cons of each model. The staff are willing to help you …

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Debra Bunger
Debra Bunger

Very good experience. Nice, knowledgeable and helpful!

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Jean King
Jean King

Very pleased with the spa, the price and the service. Good job.

via Google
Roger &
Roger &

Hi Cindee, we are totally enjoying our new spa. With our many aches and…

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James Lewis
James Lewis

Excellent experience and extremely helpful staff, from Melanie who helped me find the perfectly sized hot tub to Bill who came out to the house for delivery and explained all that I needed to know to keep it serviced correctly.

My wife …

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Shelly Holt
Shelly Holt

EXCEPTIONAL CUSTOMER SERVICE!

Robert & Cindee are great! As are. Bill and the whole crew and staff!

We purchased a hot tub from Affordable Spas in Redding; we liked it, but soon realized we didn't love the style we had chosen.

Though we had…

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katrina charmatz
katrina charmatz

They are great! wow have new hot tub prices gone up, but robert was able to get us just what we wanted in a re-furbished hot spring tub at the price we budgeted for. They very professionally delivered and set-up our tub. and its good to …

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Kenny Elwood
Kenny Elwood

Had exactly what I wanted. A affordable spa!

Bought that morning installed that afternoon. Has worked perfectly!

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Debbie Stearns
Debbie Stearns

I highly recommend Affordable Hot Tubs for both the quality of their products and the incredible service of the installers and service staff. Everyone at Affordable Hot Tubs is very pleasant and professional. I truly appreciate everything …

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Ryan Duncanwood
Ryan Duncanwood

GREAT

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Wendy-Sue Perkins
Wendy-Sue Perkins

Great customer service. Show up when they say they will. Very happy with purchase of a Caldera Paradise series Kauai model with Saltwater system. Thorough explanation of basic operating and maintenance procedures. Set realistic …

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Charles R
Charles R

Used it last night. Worked great. Thank you so much.

James Maggio
James Maggio

This spa place is awesome. Caldera spas are great. I like them better than my Bull Frog.

But beyond that, the service here is above and beyond. They are always available to answer questions and are inviting. I've checked out other spa …

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Michael Kranz
Michael Kranz

Got a great deal , and a great investment towards feeling better, and they're always happy to answer any of my questions concerning maintaining the tub !!!

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Olivia Covey
Olivia Covey

Very flexible, knowledgeable and professional. I am very happy with our hot tub and the attention to detail all of the employees provided. They were fabulous to work with and I appreciate their patience with the many delays on our end. …

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Response from business owner

Olivia, I feel like you 2 have really worked for this & it's well deserved. Congratulations & welcome to our Affordable Hot tubs family : )

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Tami Corn
Tami Corn

These folks are the best! After visiting several hot tub stores, we decided to purchase from Affordable Hot Tubs. No heavy sales push, and they were very patient with all our questions. Once we picked our tub, they were helpful with getting…

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brenda clark
brenda clark

Quick, courteous and affordable 👍✌️

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Chuck Cross
Chuck Cross

Great People to work with, Robert was very knowledgeable about the product and what I needed for my repair. The tech that came to my home (Cableb) Replaced the Control box and a second problem popped up he stayed on it all was resolved. …

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Brent Petersen
Brent Petersen

Staff were friendly and helpful. Answered all of our questions. Professionally delivered and set up the tub. Cleaned up all the recycling trash.

via Google
Wes Dailey
Wes Dailey

Very good folks to deal with , honest prices , accurate diagnosis ,quick service thanks much A++++++++++

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Mark Randall
Mark Randall

Very knowledgeable and responsive. I would recommend this business to anyone needing spa service.

via Google
Bruce Fleenor
Bruce Fleenor

AHT responded quickly to my inquiry and the technician was friendly and competent.

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sheri younie
sheri younie

Our spa is in a very remote location, a 2 and a half hour plus drive for the tech. I was beyond excited to find a willing company to come and repair our spa. Very kind, knowledgeable and efficient with taking care of our problem. We will be…

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Benjamin Worrell
Benjamin Worrell

Great Profesional team. Informative, helpful, friendly people.

via Google
Ray Stromback
Ray Stromback

Bill and Robert great. Very knowledgeable about spas.

via Google
Chris Jones
Chris Jones

Store personnel very knowledgeable and friendly. Made purchase seamless. Delivered hot tub NEXT MORNING! Installation crew very knowledgeable and friendly and quick. Explained operation of equipment in detail and answered every question …

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Mark Koenig
Mark Koenig

Premier customer service and appreciation

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Jen's Bigger Pics
Jen's Bigger Pics

So happy with our FreeFlow spa! Robert, Cindee and staff are extremely knowledgeable and professional. They have made sure we are completely satisfied. I highly recommend Affordable Hot Tubs with no hesitation!

Response from business owner

It was completely our pleasure. We really hope that y'all enjoy all the hot tub benefits & happy soaking 💦we appreciate you & welcome to our Affordable Hot Tubs family 🙂

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Victoria Schoelen
Victoria Schoelen

They identified themselves before arrival, which was timely & cleaned up afterwards. All things explained thoroughly. Great job!

Response from business owner

We appreciate your feedback and the kind words about our boys. Thank you 😊

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Keith Larson
Keith Larson

Excellent! Professional and helpful.

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Dawn Alves
Dawn Alves

Great people, easy to work with and full of hot tub knowledge. Robert, Cindee and Bill were friendly and accommodating. Delivery and installation was a breeze. Bill spent extra time explaining our new salt water system and Robert made …

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Karver Kauffold
Karver Kauffold

Always great service and friendly staff!! Thank you so much

Response from business owner

Thank you for your kind words, we try to be grateful & appreciative. I'll make sure our boys see this💦

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DaLene Forester
DaLene Forester

Very professional and helpful.

Response from business owner

Thank you DaLene, it's our home away from home & we want everyone to feel comfortable 💦

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Sandra Pariani
Sandra Pariani

I had a couple of leaks in a hot tub that was not purchased from them, it was here when I bought my house. They went out of their way to fix it, bringing it to the shop for repairs. Very courteous, great with follow up with how repairs were…

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Response from business owner

Thank you Sandy, it's our pleasure to be able to help you 😀

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Greg Bodi
Greg Bodi

great service from AHT. Knowledgeable and professional..

Response from business owner

Thank you Greg, we truly appreciate your words. Robert's been at this over 2 decades and this is his passion 💦

via Google
Dan Steadman
Dan Steadman

Fantastic service!

Response from business owner

Thank you Dan we appreciate you 😊

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Katie Beverly
Katie Beverly

I have wanted a swim spa for years. I did my research, went to spa sales and Affordable Hot Tubs became my choice. The owners were helpful with my MANY questions. Delivery day went smoothly, and started using the next day. Have not skipped …

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Response from business owner

Thank you Katie it was a pleasure meeting you & working with you 😊 Great people like you is what keeps us fueled up. Blessings

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Roman Loranc
Roman Loranc

Excellent service

Response from business owner

Thank you Roman ; ) as a small company customer service will always be our focus.

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Devan Irving
Devan Irving

We live an hour away, but Affordable Hot Tubs was the only store in the area that sold the specific tub we wanted. They were wonderful and more than accommodating even with the distance. They even gave us a cover remover for free. Would …

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Response from business owner

Thank you so much Devan 👏 I love our cover lift assist & to me it makes for the best experience. That's what we want for our Affordable Hot Tubs family. Happy soaking💦

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Ed Rullman
Ed Rullman

Great service. Friendly staff.

Response from business owner

Thanks Ed ; ) That's really appreciated. We're here for you!

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Gretchen Lukl
Gretchen Lukl

We weren't sure on buying a hot tub because of the high prices. We went to affordable hot tubs in Redding and Cindy was really informative on all the different types of hot tubs. We were able to make an educated decision and didn't even buy…

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Chris & Cassie Cable
Chris & Cassie Cable

Affordable Spas has been fabulous. We have enjoyed our salt water hot tub for the past three years. Recently, we purchased an endless pool

and could not be happier with the product and service.

Response from business owner

We think so much about y'all & really thank you for this review. We are so happy for you both, enjoy & blessings ; )

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Rachel Martin/Copek
Rachel Martin/Copek

We absolutely love our saltwater spa! Customer service from affordable spas is unmatched!

Response from business owner

OMGoodness this is a wonderful review! Thank you for your kind words & we love customer service & the FreshWater Salt System hot tubs are Amazing. We are so blessed ; )

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Dawn Pedersen
Dawn Pedersen

Great service

Response from business owner

You are a ROCK STAR! Thanks a ton ; )

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Jocelyn B
Jocelyn B

Great service! They are affordable and organized with great communication. And David was conscientious and efficient helping me save where others may have gouged. Thank you guys!!

Response from business owner

Thanks so much & YES! We are blessed to have David on our team. Thank you for your kind words ; )

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Dave Malecke
Dave Malecke

Class acts

Response from business owner

Dave thank you for this review, it means so much to us. Enjoy ; )

via Google
Pamela Jenkins
Pamela Jenkins

Had an appt set and ended up needing assistance earlier than expected. Placed a call and two guys showed up within 10 mins to help. Hot tub was moved and placed. Very professional and would highly recommend for any spa services. Thanks so …

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Response from business owner

WooHoo! Thank you so much Pam : )

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Tracy McKee
Tracy McKee

Quick service,on my repair that you

Response from business owner

Thank you for taking the time to give us a review. We strive to give you the best service possible, what could we have done to earn a 5 star review? We enjoy helping you with your hot tub : )

via Google
Marc Caldwell
Marc Caldwell

Staff was very helpful and knowledgeable. Very happy with spa cover and installers!

Response from business owner

Marc, thank you so much for taking the time to give us a review. It means a lot to us : ) we're here to help.

via Google
Troy Lyons
Troy Lyons

Scheduled appointment to move new hot tub to new home… showed up on time and moved hot tub with no problems

Response from business owner

Troy, Thank you for this review, it means so much to us, I'm so grateful you were pleased with our service : )

via Google
SuperDuty
SuperDuty

Great experience, awesome to work with and made the process very easy. Thank you guys!

Response from business owner

Thank you so much, we love our team & we're so happy 😊 you are satisfied. Blessings

via Google
bobby m
bobby m

great Job. wish my warrantee co would have sent you guys to begin with. super friendly and knowledgeable.

Response from business owner

Thank you very much, we all love what we do to keep people soaking in hot water, Blessings

via Google
Wired Weird Entertainment
Wired Weird Entertainment

Super excited about my new hot tub! And thank you Bill for an amazing install and taking the time to inform me about my new hot tub and just being a really cool guy! Everyone who works here has outstanding customer service and because of …

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Response from business owner

WOW! This means so much to us & I completely agree Big Brother BILL is so cool! We love him : ) Thank you for this wonderful review & welcome to our Affordable Hot Tub family.

via Google
Michael Rees
Michael Rees

The customer service here is great. Everyone that I talked with was very nice and extremely helpful. And best of all it’s exactly what the name is Affordable. Thanks again guys.

Response from business owner

Thank you Michael,

This an awesome review! We love our customers, there's no question there. Much appreciation & welcome to our Affordable Hot Tubs family : )

via Google
John Lawrence
John Lawrence

Very service-oriented business, which is critical to me…I like to save money as much as the person, but when the concept of customer service is lost, so is my patronage. Prices seemed competitive, so I was very happy we were treated as a …

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Response from business owner

John, we feel the same way, where has customer service gone so it's important to us to treat our customers as we'd like to be treated. Any time you need a cup of coffee or a treat just come on by. Welcome to our Affordable Hot Tubs family : )

via Google
Jessie Orsburn
Jessie Orsburn

Amazing!! Would highly recommend Affordable Spas. I price compared several other local spa stores and Affordable Spas was the best price all around. We also buy all our hot tub chemicals from them as well. Great staff, great service, great …

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Response from business owner

Oh My Goodness Jessie...what can I say but thank you so much. We truly love hot water therapy & our customers...we are blessed to be able to help people in this way & reading your review makes all the long days worth it completely! Welcome to our Affordable Hot Tubs family : )

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Chantha Sar
Chantha Sar

Everyone at Affordable Hot Tubs is reliable, kind, and professional. I have been working with them now for over a year and I could not ask for better service. I have never had to stress or worry about our hot tub since we started working …

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Response from business owner

Tina, thank you for you kind review, we will do our best to give you the customer service you deserve : )

via Google
Lindsay Miller Byrne
Lindsay Miller Byrne

Awesome experience! Our guys were incredibly knowledgeable, efficient and courteous. Recommend Affordable Hot Tubs 100%!!

Response from business owner

Lindsay , !00% is the best , we are so excited to have your generous review. We will keep doing our best to provide you with excellent customer service. Welcome to our Affordable Hot

Tubs family : )

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Zach Powers
Zach Powers

I have known Cindee and Robert for a long time, they are amazing people! When we arrived at affordable spas Cindee greeted us, asked us what we were looking for in a spa and showed us one of the best purchases we have made! Their …

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Response from business owner

We are going old school, so Boo Boo Bear I love you so much & I couldn't be happier for you & Raven to be where you are in life. A wonderful marriage, beautiful children, excellent careers & a Hot Tub...Life is good! Welcome to our Affordable Hot Tubs family Zach & Raven : )

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Charlie Pillon
Charlie Pillon

Great communication, installation was quick and the installer was very thorough with all of the instructions on how to use the hot tub.

Response from business owner

Charlie, We are so glad to see you are pleased. That is exactly what we work so hard for. Happy Soaking & welcome to our Affordable Hot Tubs family : )

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John Schnieder
John Schnieder

Great people to work with and awesome customer service.

Response from business owner

We feel the same, y'all are so interesting & it was our pleasure meeting you. I know how busy you are so a big thank you. Welcome to our Affordable Hot Tubs family.

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Kimberly Trujillo
Kimberly Trujillo

Affordable Hot tubs was great to work with on buying our new hot tub ! We were able to upscale a little and stay within our budget ! They made it super easy & we are enjoying our 3 person Ravello Fresh Salt Water system way more than we did…

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Response from business owner

Right! The FreshWater Salt System hot tubs are amazing, we are so glad you were able to get the Utopia Ravello, it's so luxurious. Welcome to our Affordable Hot Tubs family. Our hope is for y'all to enjoy each other & your hot tub dates.

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Sean Sullivan
Sean Sullivan

These folks saved our day big time. We hadn't realized just how much we depended on our hot tub! After 10 plus years our hot tub (purchased elsewhere) died on us. We quickly realized we wanted something QUICK.

Affordable made it quick, easy…

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Response from business owner

Y'all are so welcome, it's our pleasure. It's so true once your body is used to you caring for it...you must continue : )The benefits of hot water therapy are amazing. Welcome to our Affordable Hot Tubs family, our hope for you is many wonderful years of soaking.

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Karen Olson
Karen Olson

From purchase, delivery, install, set up, and follow-up, Affordable Spas made our hot tub purchase incredibly easy. High five to the entire staff!

Response from business owner

This may be our 1st High 5 : ) Thanks so much, we enjoyed you both as well & appreciate you making the drive. Welcome to our Affordable Hot Tubs family.

via Google
Kristi Waller
Kristi Waller

The staff was very friendly, helpful, & knowledgeable.

Response from business owner

Thank you so much : )we love when customers do the research & have questions for us. Affordable Hot Tubs welcomes you to the family.

via Google
Jim R
Jim R

Great place, they were very attentive during the process, answered all of our questions. Install was a breeze, they set up the electrician for us and once tub was installed took the time to go over everything we needed to know for use and …

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Response from business owner

Merry Christmas Jim & thank you so much for this review. We appreciate you taking the time to let potential customers know about your experience. We welcome you to our Affordable Hot Tubs family : )

via Google
Richard Wymer
Richard Wymer

I love my new spa the payment plan is great the customer service is good and the product is dependable I sit in my spa everyday me I have the mini perfect for my little yard would recommend getting your spot at affordable spas anytime

Response from business owner

Richard, Thank you for this great review. The thing we love the most is that you are using it every day! You get a gold star ; ) The more you soak the better the benefits, welcome to our Affordable Hot Tubs family.

via Google
Salone Denton
Salone Denton

We purchased our hot tub a few months ago and it's been a dream. Affordable Hot Tubs was amazing and great customer service. We will recommend them any time.

Response from business owner

Salone, We are so happy you are loving your hot tub, that's great news!

We are here for all your needs. Welcome to the Affordable Hot tub family : )

via Google
Joe Corey
Joe Corey

We love the hot tub and the customer service was outstanding. Thank you!

Response from business owner

Joe, This is exactly what we want to here, we are here to serve you for the long haul. Welcome to the Affordable Hot Tub family : )

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T D
T D

Great service.great people.. would recommend if u need 1!

Response from business owner

Right on! Short & very sweet! Thank you for this great review.

Welcome to our Affordable Hot Tubs family.

via Google
kent scown
kent scown

Great service and guidance through the ordering, delivery, and install. Couldn't have been better. We're loving the swim spa. Wishing we'd gotten it years ago!

Response from business owner

This review makes us so happy! Thank you both & welcome to the Affordable Hot Tubs family : )

via Google
CE Mayne
CE Mayne

Fine people to work with. We had some "unique" requests and they were the ONLY company that actually came out to look at what we had. We tossed and turned over putting in a new hot tub (Built in the deck) or just redoing the deck without it…

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Corey Crandall
Corey Crandall

They are very helpful and knowledgeable about their spas. They will do everything they can to help accommodate you to get you the best bang for your buck. The entire process was painless, as well as very quick. They are a small business …

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Response from business owner

Corey, You just summed up our goal as a business. We want to exceed any customer service expectation, our hot tubs are magnificent & so is our manufacture. Remember, the more you soak the better the

benefits : ) Welcome to our Affordable Hot tubs family.

via Google
Cheryl Harrison
Cheryl Harrison

Wonderful and friendly customer service❤

Response from business owner

Cheryl,

Thank you for your kind words, excellent customer service is our goal!

Welcome to our Affordable Hot tubs family.

via Google
MAJOR HERRICK
MAJOR HERRICK

Very proffesional, on time, very efficient, very informative, would differently recomend!

Response from business owner

Thank you Major, these are very kind words & we appreciate it.

Welcome to our Affordable Hot tubs family.

via Google
Shayne Hale
Shayne Hale

Very happy! We for a great hot tub at Fair price. The crew that did the set up were great, friendly and very knowledgeable. Support after the purchase has been good as well, highly recommend. We use our hot tub at least twice a day, …

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Response from business owner

Thank you for letting us know how much you're loving your hot tub! Robert will be so happy with your twice a day ritual, GOLD star for you 2. Welcome to our Affordable Hot Tubs family, we are here to serve you & make sure your hot tubbing experience is the best!

via Google
Amber Zimbalist
Amber Zimbalist

Very knowledgeable and helpful. Great prices. Purchasing was extremely easy, and they worked around the schedule of the electrician for installation and set up. Would highly recommend!

Response from business owner

We truly appreciate you taking the time to give us this review. We strive for customer service excellence & transparency. We work for you & are so happy we earned your trust. Welcome to our Affordable Hot Tubs family.

via Google
Greg Potter
Greg Potter

I love my new spa! Robert spent hours answering my many questions. Customer service is their priority!!!!’

Response from business owner

Yes, yes it is. Robert's focus has always been exceptional customer service & him being recognized for it made his day. Thank you Greg : ) Happy soaking & welcome to the Affordable Hot Tubs family

via Google
Kristy Schneider
Kristy Schneider

Robert and his team are amazing! Truly a great experience. I was able to handle everything over the phone, the color combo I wanted was not in stock, Robert went out of his way to get it for me and the tub was delivered almost immediately. …

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Response from business owner

I'm so glad it all worked out. We never mind going the extra mile but when someone appreciates it ...it is so worth it! Thank you for this wonderful review & welcome to our Affordable Hot Tubs family.

via Google
Jade Elk
Jade Elk

We are so happy with our Caldera spa tub! The maintenance is much easier than we expected, thanks to the salt system. Everyone at Affordable Spas has been a joy to work with. Cindee walked us through all the options, with no pressure, just …

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Response from business owner

WOW! Thank you for such a thoughtful review. We'll work hard to provide our best customer service...& welcome to our Affordable Hot Tubs family : )

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Kayla Davidson
Kayla Davidson

The owners are a very nice and caring couple. This is a family business and they care about each customer and go above and beyond to make sure the customer is happy. I ordered my swim spa a year ago and they scheduled the delivery according…

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Response from business owner

Thank you so much! It's fantastic having you part of our Affordable Spas family & Lucy too : ) Our hope is for you & your family to get years of enjoyment out of your Endless Pools Fitness System.

Blessings,

Cindee & Roberto ; )

via Google
Willow Rain Smith
Willow Rain Smith

I really appreciate the service department & their knowledge. It gives me complete trust that I'll be enjoying my Caldera Cantabria for years to come. The sales experience was no pressure, they answered all of my questions and are very …

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Response from business owner

This is our goal! To meet all of your needs in every area.

Right on! Welcome to the Affordable Spas family.

Blessings,

Cindee

via Google